How to Have Difficult Conversations @ CIIS Public Programs, San Francisco [9 October]

How to Have Difficult Conversations

18:30 - 21:30

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CIIS Public Programs
1453 Mission St, San Francisco, California 94103
There is both a science and an art to having conversations with impact. This workshop is an overview of the mind and skill sets that inspire and catalyze successful, essential conversations. It includes a framework for utilizing discoveries from neuroscience, communication theories, and various psychologies—including positive, cognitive, evolutionary, and existential. Become more adept in navigating conversations by gaining a deeper understanding of the challenges people face (including yourself) in having mindful, compassionate conversations. The principles and practices we explore are applicable to personal relationships as well.

Some of the skills and tools taught in this workshop:

An approach for understanding the common opportunities and impediments to meaningful conversations

Recognizing and addressing the hidden dynamics and issues people have behind their upsets

The importance of interpersonal courage along with how to focus on and develop it more

Why clarifying intention and staying on purpose is so critical to successful conversational outcomes

The factors that increase the probability of having the other person receive your message positively

Ways to recognize and identify emotional reactivity (defensiveness) as the core obstacle to successful conversations

Awareness of the hidden assumptions that could derail an essential conversation

Practices to diminish reactivity and inspire positive participation
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